IMX Subscriber Agreement
You are responsible for all activities that occur under your account (e.g., use of IMX by your child/ward). The IMX streaming video services are available only in the United States, and its territories and possessions.
Subscription and Auto-Renewal. Your subscription to the IMX service may include enrollment into an ongoing/recurring payment plan. In such event, your subscription will automatically renew at the end of the billing period you choose, unless cancelled in accordance with the instructions for cancellation below. Payment will be charged to your chosen payment method at confirmation of purchase and at the start of every new billing period, unless cancelled. You can turn off this auto-renewal by canceling your subscription as described below. We reserve the right to change our pricing and billing. In the event of a price change, we will attempt to notify you in advance by sending an email to the email address you have registered for your account. If you do not wish to accept a price change, you may cancel your subscription in accordance with the instructions for cancellation below. If you do not cancel your subscription after the price change and prior to the start of your new subscription period, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action by you, and you authorize us to charge your payment method for these amounts. YOU ARE RESPONSIBLE FOR ALL INTERNET ACCESS CHARGES. PLEASE CHECK WITH YOUR INTERNET PROVIDER FOR INFORMATION ON POSSIBLE INTERNET DATA USAGE CHARGES.
Your subscription to the IMX service (and any other services or events ordered via IMX) is a personal, revocable, non-exclusive, non-commercial, non-transferable license to privately stream the content made available to you via the service. We do not allow transmission of the IMX service (or any other services or events ordered via IMX) for any commercial or business related use or in any commercial establishment or area open to the public (e.g., lobby, bar, restaurant, diner, stadium, casino, club, cafe, theater, etc.). You may not rebroadcast, transmit or perform the programming available via the IMX service (or any other services or events ordered via IMX) or charge admission for its viewing.
Free Trials. Your IMX service subscription may begin with a free trial. Availability of a free trial is not guaranteed and, if one is available, is only available to those who have not previously used one for the IMX service. Your first payment will be charged to your chosen payment method immediately following the free trial, unless cancelled in accordance with the instructions for cancellation below. You can cancel your subscription any time before the end of your free trial. You will not receive a notice that your free trial is about to end or has ended, or that your paid subscription has begun.
Subscription Options. We may offer a number of different subscription options, including subscriptions to third-party products and services and plans or subscriptions with differing conditions and limitations or subscription bundles. We may also offer one-time pay per view events. You will be charged for pay per view events when purchased. You agree that we may charge your payment method on file for any such third-party products or services, or pay per view events, or that if you consent in the purchase flow, we may share your payment method on file across IMX properties, for your future purchases. You also agree that we may charge your payment method on file if you decide to restart a subscription to IMX.
Cancellation. You can cancel your subscription and any third-party subscriptions you purchase through your IMX service subscription at any time before the end of the current billing period or free trial, which will take effect at the end of the current billing period or free trial. You can cancel your subscription by emailing us at support@IMXplatform. If you purchased your IMX service subscription or any third-party subscription via a third party (e.g., an app store), please follow the cancellation instructions set out by the applicable third party.
Refund Policy. If you cancel your monthly or annual subscription, you will continue to have access to the service through the end of your current billing period (either month, for monthly subscribers, or year, for annual subscribers). Refunds for transactions are giving on a case by case basis.
Suspension and Termination. You agree that we may, in our sole discretion and without notice, a refund, or liability to you, restrict, suspend, or terminate your access to part or all of the IMX service if we believe you are using or have used the IMX service (including services and events ordered via IMX) in violation of this IMX Subscriber Agreement or applicable law or regulations or in any manner other than for its intended purpose and in accordance with all other guidelines and requirements applicable thereto. Without limiting the foregoing, we may restrict or suspend your access to content upon reasonable notice to you, for cause, which includes, but is not limited to, (a) requests from law enforcement or other government authorities, (b) unexpected technical issues or problems, or (c) if we reasonably believe that your access to content has been obtained fraudulently, or anyone uses your username and password to commit fraud or for other than their intended purpose. In addition, you understand that we may modify or cease providing all or a portion of the IMX service at any time.
Subscriptions Obtained Through Third Parties. If you obtain an IMX service subscription via a third party (e.g., an app store), that subscription is also subject to the third party’s terms, and the provisions in this IMX Subscriber Agreement concerning subscription purchase, billing, cancellation/refunds, and payment do not apply to that subscription to the extent this IMX Subscriber Agreement conflicts with the applicable third party’s terms. For subscriptions obtained via a third party, your billing relationship will be directly with the applicable third party. Any fees charged for your IMX service subscription will be billed by the applicable third party using the payment information you have provided to such third party. To cancel an IMX service subscription obtained via a third party, please follow the cancellation instructions set out by the applicable third party.
Changes to Subscriber Agreement. We may, from time to time, change this IMX Subscriber Agreement. Such revisions shall be effective immediately; provided however, for existing subscribers, such revisions shall, unless otherwise stated, be effective 30 days after posting.
For additional information and terms applicable to your use of IMX service, please see: